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LED

Sunday 28 October 2012

FAQ



I WANT TO JOIN MY RECHARE HOW CAN I  JOIN?
Deposit rs 1800/-  in my recharge pvt ltd company account (donot deposit in any individual account for confirmation of my recharge pvt ltd a/c no you can check www.myrecharge.co.in website)

State bank of india (sbi)
A/c name : my reharge pvt  ltd
A/c no : 31472429475
Branch :muhana- jaipur
Ifsc code : sbinoo11304
After depositing call09702024373 with branch code ( four digit no)for cash deposited  / for online transfer txn id) in which u had deposited 1800/- to my recharge pvt ltd ac
WHAT IS MY RECHRGE COMBO SIM?
My Recharge Combo Sim is one of the unique recharge systems. Through this retailers have a freedom to Recharge All Indian Mobiles, DATA Cards and DTH with Single Sim, Single Balance.

CAN I ACTIVATE THIS COMBO SIM ON MY EXISTING SIM?
Yes, you can activate combo sim on your existing normal sim by registering in my recharge.

WHAT IS MINIMUM RECHARGE AMOUNT THROUGH COMBO SIM?
Through my Recharge Combo Sim Retailers can do all applicable recharges to mobile, DATA Card and DTH providers?

IS ANY DIFFERENCE IN COMBO SIM RECHARGE AND NORMAL DEMO SIM RECHARGE VALUE?
Same Recharge profit Available in Combo Sim also As like Demo Sim.

I WANT TO RECHARGE SPECIAL PACK IS IS IT POSSIBLE IN COMBO SIM?
Yes, all Special Recharge, sms pack, rate cutters, night calling voucher, STD and ISD rate Reducing voucher, power pack, buster packs, special festival vouchers, student and Defiance packs and more special pack available in my recharge combo system.

HOW BSNL TOP UP IS DIFFERENT THAN BSNL RECHRGE?
Top up is valid for talk value and for validity, sms packs and power packs use bsnl recharge.

IS MULTIPLE RECHARGES POSSIBLE THROUGH MY RECHARGE COMBO IN SAME DAY, SAME AMOUNT?
Yes, retailers can do mobile, DATA card and DTH up to 9 times in a Single day only through mobile sms and GPRS. For multiple recharge through sms type 02 second time 03 third time end of the sms. And through gprs enter count 2,3,4 after entering mobile no and amount.

IS MY RECHARGE COMBO SIM WORKING ON GPRS OR THROUGH SMS?
My recharge combo recharge system adopted high end technology. Here in my recharge we provide 3 modes to recharge- through net (with computer), through GPRS and through long code (sms based)

I HAVE DOWN LOAD GPRS LINK BUT THIS IS NOT WORKING WHAT TO DO?
If GPRS link not working than remove this from your mobile hand set and again down load new link as supporting to your hand set.

I WANT TO RECHARGE DIFFERENT STATE (STD) MOBILE NO. BY MY COMBO SIM IS IT POSSIBLE?
Yes, you can do it as like local mobile recharge system, type only mobile no. not required 0 before mobile no.
HOW CAN I RECHARGE DTH & MOBILE THROUGH SMS?
To recharge through sms you required sms format like as- Type MRMC < space > User Id < space >Service Provider Short Code < space > Mobile Number< space > Amount to Recharge < space > Today Date - and send it to your area VMN (for details please check my recharge website product page or company plan browser)

HOW CAN I RECHARGE DTH & MOBILE THROUGH GPRS?
To recharge mobile and dth my recharge retailers required to down load my recharge gprs links as supported to your mobile hand set.

IF ANY RECHARGE FAILED THAN WHAT TO DO?
In my recharge Combo system recharge success ratio is very high, but if any recharge failed or your customer complaining regarding this than register complaint for this.
-you can Register complaint through SMS type sms RS<Space>Transaction id and send to your area VMN.
-you can also register this through GPRS application.
-Through desk top PC or laptop-login your retailer user id and in top up recharge area given option Help Desk, you can register your request here.
-you can also register your request by calling at my recharge help line 0141-7101777

SOME TIME AMOUNT DEDUCTED AT RECHARGE TIME BUT NOT RECEIVED ANY CONFIRMATION SMS WHAT TO DO?
Sometime sms server overload and not received sms in this condition confirm user balance by calling his/her mobile provider help line or by sms.

WHAT TO DO IF THIS TYPE SMS CAME-ADMIN HAVE BLOCKED THIS API/ RECHARGE SERVCIE DOWN/ LONG CODE BLOCKED BY ADMIN?
If at recharge time this type sms or display coming than please wait for some time, it means some update work is going on site and will start Shorty.

ARE ANY MINIMUM / MAXIMU SALLING TARGETS FOR THIS?
No. This is your Freedom. How much you want to do. This is your own business and total depends on you only. No any target for recharge.

IS COMBO SIM VALID FOR LIFE TIME OR ANY RENEWAL FOR THIS?
Combo Sim is valid for life time, No. any renewal charge or fee after Activation.

IS ANY MINIMUM AMOUNT TO DEPOSIT FOR COMBO TOP UP RECHARGE?
Yes, minimum amount more than 1000/- with matching last 2 Digits of your id last 2 digits.

I WANT TO TRANSFER ONLINE PAYMENT FOR RECHARGE IS IT POSSIBLE?
Yes, you can transfer amount to top up your recharge account. All time transfer amount with matching your id last 2 digests. Example-if your id is xxxx54 than all time your transfer amount will be xxx54, xx54, xxxx54.

I WANT TO TAKE TOP UP BALANCE THROUGH CHEQUE?
Yes, you can do this to top up your recharge account. All time make cheque amount with matching your id last 2 digests. Example-if your id is xxxx26 than all time your cheque amount will be xxx26, xx26, xxxx26.

HOW CAN I DEPOSIT CASH AMOUNT?
Yes, you can do this to top up your recharge account. Minimum amount more than 1000/- with matching last 2 Digits of your id last 2 digits only in SBI and PNB, in AXIS bank Cash Deposit is chargeable 110/-per transaction. So deposit cash only in sbi and pnb.

 WANT TOP UP BALANCE VERY FAST WHAT TO DO?
All time deposit special payment with your id last 2 digits and provide correct information like branch name, branch code, deposit time, deposit amount, deposit date. If all information is correct and pay received by company than it takes maximum 1 hr. if combo balance not issued by company in this time it means some problem in your payment information.

WHY THIS COMPULSARY TO DEPOSIT LAST 2 DIGISTS MATCHING AMOUNT WITH MY RETAILER ID?
My recharge adopted auto approval of requests. If your payment is special matching with last 2 digits than it will issue on priority, otherwise it will take time and in some cases it may be required fax also.

 HOW TO REGISTER MY TOP UP REQUEST?
After depositing amount retailers have 4 options to register top up request-
-Through sms TYPE -MD< space >Pin Center ID< space >Amount< space >Bank Name< space >branch Code< space >date< space >(Remark) Final SMSMD PC00001 1000 SBI 00005 27 (PAY DEPOSIT at 2 PM)
And send it on your Area VMN no.
-Through your retailer id- top up request option given in all retailer id’s at top up recharge area.
-Through GPRS-in all GPRS applications select top up request and fill all required option and submit.
-Through calling -retailers can make call to register top up request to nearest franchise/ pin point or at my recharge help line.
IS ANY BENIFT IF I TAKE BULK TOP UP AMOUNT FROM COMPANY?
Yes, if any retailer Deposit 10,000 or more amount than company will provide 0.25% extra Load incentive at same time.
I WANT TO TRANSFER TOP UP AMOUNT TO MY FRIEND (ALREADY RETAILER IN MY RECHARGE) IS THIS POSSIBLE?
Yes, after taking bulk top up amount from company you can distribute this in your known retailers. Minimum transfer amount is 300/- this facility available through Mobile sms/gprs and through net.
For sms use this format-TYPE-TFT< space >USER ID< space >TRANSFER ID< space >Amount < space > DATE< space >than Remark
And send on your area VMN

I WANT TO CHANGE MY REGISTRED COMBO SIM ON OTHER MOBILE SIM. IS IT POSSIBLE?
Yes, you can do this. For this purpose Mail from your retailer id or call at my recharge help line through registered sim. This is chargeable 100/-

CAN I USE MY RECHARGE SERVICE ON SUNDAY AND HOLIDAY?
Yes, My recharge combo sim facility available 24x7x365 days. Any retailer can do recharge any time.



POSTAL PIN4

Ramkrishnanagar
 788166
Karimganj
Karimganj
Assam
Rampur
 781132
Kamrup
Guwahati
Assam
Rangachakua
 784185
Sonitpur
Tezpur
Assam
Rangagorah
 786147
Dibrugarh
Dibrugarh
Assam
Rangapara
 784505
Sonitpur
Rangapara
Assam
Rangia
 781354
Kamrup
Rangia
Assam
Rangia R S
 781365
Kamrup
Guwahati
Assam
Rangirkhari
 788005
Chacher
Silchar
Assam
Rangpur Nagar
 785640
Sibsagar
Sibsagar
Assam
Rani
 781131
Kamrup
Guwahati
Assam
Ratanpur Road
 788155
Chacher
Silchar
Assam
Rehabari
 781008
Kamrup
Guwahati
Assam
Retabari
 788735
Karimganj
Karimganj
Assam
Revenue Building
 786003
Dibrugarh
Dibrugarh
Assam
Rongjuli
 783130
Goalpara
Goalpara
Assam
Rongpur
 788009
Chacher
Silchar
Assam
Rosekandi
 788117
Chacher
Silchar
Assam
Rowta
 784508
Darranga
Mangaldoi
Assam
Rupahi
 782125
Nagaon
Nagaon
Assam
Rupai Siding
 786153
Dibrugarh
Dibrugarh
Assam
Sadarasi
 788716
Karimganj
Karimganj
Assam
Sadiya
 786155
Dibrugarh
Dibrugarh
Assam
Sadiya
 786155
Tinsukia
Tinsukia
Assam
Saikhowaghat
 786154
Dibrugarh
Dibrugarh
Assam
Sakti Ashram
 783374
Kokrajhar
Kokrajhar
Assam
Salana
 782139
Nagaon
Nagaon
Assam
Salchopra
 788814
Chacher
Silchar
Assam
Salmara North
 783383
Goalpara
Goalpara
Assam
Salmara South
 783127
Dhubri
Dhubri
Assam
Salonibari
 784104
Sonitpur
Tezpur
Assam
Samaguri
 782140
Nagaon
Nagaon
Assam
Sanekuchi
 781350
Nalbari
Nalbari
Assam
Santak
 785687
Sibsagar
Sibsagar
Assam
Santinagar
 781314
Barpeta
Barpeta
Assam
Santinagar
 783301
Dhubri
Dhubri
Assam
Sapatgram
 783337
Kokrajhar
Sapatgram
Assam
Sapekhati
 785692
Dhemaji
Dhemaji
Assam
Sarfanguri
 783346
Kokrajhar
Kokrajhar
Assam
Sarthebari
 781307
Barpeta
Sarthebari
Assam
Sarupathar
 785601
Jorhat
Sarupathar
Assam
Sarupeta
 781318
Barpeta
Barpeta
Assam
Satgaon
 781027
Kamrup
Guwahati
Assam
Satrasal
 783338
Dhubri
Dhubri
Assam
Selenghat
 785636
Jorhat
Jorhat
Assam
Senairam Bazar
 786125
Dibrugarh
Dibrugarh
Assam
Senchowa
 782010
Nagaon
Nagaon
Assam
Sepon
 785673
Sibsagar
Sibsagar
Assam
Sibsagar
 785640
Sibsagar
Sibsagar
Assam
Sidli
 783373
Bongaigaon
Bongaigaon
Assam
Silapathar
 787059
Lakhimpur
Silapathar
Assam
Silchar
 788001
Chacher
Silchar
Assam
Silchar Medical College
 788014
Chacher
Silchar
Assam
Silchar Regional
 788014
Chacher
Silchar
Assam
Silghat
 782143
Nagaon
Nagaon
Assam
Silpukhuri
 781003
Kamrup
Guwahati
Assam
Simaluguri
 785686
Sibsagar
Sibsagar
Assam
Singimari
 782130
Nagaon
Nagaon
Assam
Singra
 781135
Kamrup
Guwahati
Assam
Singri
 784120
Sonitpur
Tezpur
Assam
Sipajhar
 784145
Darranga
Mangaldoi
Assam
Sirajuli
 784117
Darranga
Mangaldoi
Assam
Sissibargaon
 786110
Dhemaji
Dhemaji
Assam
Soalkuchi
 781103
Kamrup
Guwahati
Assam
Solmara
 781338
Nalbari
Nalbari
Assam
Sonabarighat
 788013
Chacher
Silchar
Assam
Sonaimukh
 788119
Chacher
Silchar
Assam
Sonari
 785690
Sibsagar
Sonari
Assam
Sonitpur
 784001
Sonitpur
Tezpur
Assam
Sootea
 784175
Sonitpur
Tezpur
Assam
Sorbhog
 781317
Barpeta
Barpeta
Assam
Srigauri
 788702
Karimganj
Karimganj
Assam
Sripuria
 786145
Dibrugarh
Dibrugarh
Assam
Srirampur
 783361
Kokrajhar
Kokrajhar
Assam
Subhashnagar
 788710
Karimganj
Karimganj
Assam
Suffry
 785689
Sibsagar
Sibsagar
Assam
Sukhanpukhuri
 786146
Dibrugarh
Dibrugarh
Assam
Sukreting
 786159
Dibrugarh
Dibrugarh
Assam
Sunapur
 782402
Kamrup
Guwahati
Assam
Talap
 786159
Dibrugarh
Dibrugarh
Assam
Tamarhat
 783332
Kokrajhar
Kokrajhar
Assam
Tambulpur
 781367
Nalbari
Nalbari
Assam
Tamulichiga
 785682
Sibsagar
Sibsagar
Assam
Tangla
 784521
Darranga
Tangla
Assam
Tarajan
 785001
Jorhat
Jorhat
Assam
Tarapur
 788003
Chacher
Silchar
Assam
Tengakhat
 786103
Lakhimpur
North Lakhimpur
Assam
Teok
 785112
Golaghat
Golaghat
Assam
Teokghat
 785694
Golaghat
Golaghat
Assam
Tetonbari
 784171
Sonitpur
Tezpur
Assam
Tezpur
 784001
Sonitpur
Tezpur
Assam
Tezpur Bazar
 784001
Sonitpur
Tezpur
Assam
Thakurbari
 784503
Sonitpur
Tezpur
Assam
Thakurbazar
 781301
Barpeta
Barpeta
Assam
Thamana
 781377
Nalbari
Nalbari
Assam
Thelamara
 784149
Sonitpur
Tezpur
Assam
Tihu
 781371
Nalbari
Tihu
Assam
Tinali Panigaon
 782001
Nagaon
Nagaon
Assam
Tingkong
 786612
Dibrugarh
Dibrugarh
Assam
Tinsukia
 786125
Dibrugarh
Tinsukia
Assam
Tinsukia HO
 786125
Tinsukia
Tinsukia
Assam
Tinthengia
 786052
Dibrugarh
Dibrugarh
Assam
Titabar
 785630
Jorhat
Jorhat
Assam
Titagur
 783374
Kokrajhar
Kokrajhar
Assam
Towkok
 785695
Sibsagar
Sibsagar
Assam
Udalguri
 784509
Sonitpur
Udalguri
Assam
Udarbond
 788030
Chacher
Silchar
Assam
Ulubari
 781007
Kamrup
Guwahati
Assam
Vernerpur
 788167
Chacher
Silchar
Assam
Vivekananda Road
 788007
Chacher
Silchar
Assam